Help & FAQs
Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
DELIVERY TIMES AND COSTS
- Orders are processed within 24 hours. Expect delivery within 1-2 working days after processing. Pre-orders will arrive on the estimated release date.
- Delivery is completely free of charge!
PAYMENT METHODS
Blossomin' accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express
- Apple Pay
- Cash On Delivery
EXCHANGES, RETURNS AND REFUNDS
Effortless satisfaction is our commitment. Experience worry-free exchanges within 4 days, ensuring your delight in every purchase. For damaged or defective items, swift exchanges are guaranteed. Returns are simple - initiate on our website within minutes. As our valued customer, expect prompt refunds upon approval, ensuring a seamless shopping journey with Blossomin'.
RETURNS FAQ'S
DO YOU SHIP INTERNATIONALLY?
Currently, we do not offer international shipping. We are exploring options to expand our delivery services globally in the future.
WHAT IS YOUR RETURN POLICY?
You can return or exchange items within 4 days of delivery. Items must be unused with original tags/packaging. Sale items and gift cards are non-returnable. For more details, please refer to our Return Policy.
HOW DO I INITIATE A RETURN?
Easily start the return process on our website under the "Make a Return" section. It only takes 1-2 minutes. Provide your order details and reason for return.
CAN I EXCHANGE AN ITEM?
Yes, exchanges are possible within the 4-day return window for items of the same price. The first exchange is free; subsequent exchanges may incur a delivery fee.
HOW CAN I TRACK MY ORDER?
Once your order is placed, you'll receive an email with an order number. Use this number to track your package on our website.
CAN I CANCEL MY ORDER?
Orders can be canceled within 24 hours of placement. Contact customer service with your order details for assistance.
DO YOU OFFER REFUNDS?
Refunds are processed upon receiving and inspecting the returned item. The refund will be issued to your original payment method.
ARE GIFT CARDS REFUNDABLE?
Unfortunately, gift cards are non-refundable.
DAMAGED OR INCORRECT ORDER:
If you receive a faulty or damaged order, please contact us immediately upon receipt. Alternatively, you can easily initiate a return on our website. We expedite the resolution process by swiftly approving returns. Anticipate an exchange within 2 days, as your satisfaction is our top priority.
PRE ORDER FAQ'S
WHAT IS A PRE-ORDER?
A pre-order allows you to reserve an item before it is officially released. You will be among the first to receive the product once it becomes available.
WHEN WILL I RECEIVE MY PRE-ORDER?
Pre-orders will be delivered on the estimated release date specified during the ordering process. This date is provided for your convenience.
CAN I CANCEL OR MODIFY A PRE-ORDER?
Pre-orders can be canceled or modified within 24 hours of placement. Contact customer service with your pre-order details for assistance.
PAYMENT PROCESS FOR PRE-ORDERS:
Full payment is required at the time of placing a pre-order. This ensures that your reservation is secured, and you will be among the first to receive the anticipated item upon release.